SMS Terms & Conditions
These SMS/Text Messaging Terms & Conditions describe the text messaging program offered by Rise Financial, LLC and the choices available to individuals who choose to receive text messages from us.
SMS Program Description
Rise Financial, LLC offers SMS communications to support mortgage-related inquiries, requested services, and authorized customer communications. Our SMS program is intended to provide timely information and service-related updates to individuals who have provided the required consent.
Consent to Receive SMS Messages
By opting in to receive SMS messages from Rise Financial, LLC, you agree to receive text messages related to mortgage inquiries, loan services, customer service, application updates, follow-up communications, and other authorized communications. You represent that you are authorized to provide the mobile phone number used for enrollment and consent to receive the applicable messages.
Types of Messages
Text messages may include responses to mortgage inquiries, loan-service communications, customer-service messages, application updates, document or information reminders, follow-up communications, and other authorized communications related to your request or relationship with Rise Financial, LLC.
Message Frequency
Message frequency varies. The number of messages you receive will depend on your inquiry, application status, requested services, communications preferences, and other authorized interactions with Rise Financial, LLC.
Message and Data Rates
Message and data rates may apply. Your wireless carrier may charge fees according to your service plan. Rise Financial, LLC is not responsible for charges imposed by your wireless carrier.
Opting Out
Reply STOP to opt out of SMS messages. After replying STOP, you will receive confirmation that you have been unsubscribed and will not receive further SMS messages unless you subsequently opt in again. Opting out of text messages does not affect other communications or services provided through non-SMS channels.
HELP and Customer Support
Reply HELP for help. You may also contact Rise Financial, LLC through the website for additional support, including questions about your messaging preferences or these SMS Terms & Conditions.
No Purchase Required
Consent to receive SMS messages is not a condition of purchasing any goods or services. You may request information or communicate with Rise Financial, LLC through other available channels.
Privacy
Mobile phone numbers and SMS opt-in/consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Our collection, use, and disclosure of personal information are further described in the Rise Financial, LLC Privacy Policy.
Changes to These Terms
Rise Financial, LLC may update these SMS Terms & Conditions from time to time. Changes will be posted on this page and will apply as of the date posted unless otherwise stated. Your continued participation in the SMS program after an update is subject to the then-current terms.
Contact Us
For questions about these SMS Terms & Conditions, your SMS preferences, or other support, please contact Rise Financial, LLC using the contact methods below.